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About IFS

Digital Finance. Human Service.

IFS is a pioneering fintech founded in 2007 to deliver more to our customers from their auto finance decisions. Our customers receive the consultative service of traditional banking and the diverse lending options of digital financing. We intelligently connect our customers with curated auto finance resources that meet their unique needs from our extensive lender network.

We are changing the way our customers think about making financial decisions by providing…

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Instant pre-qualification with no credit impact
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Dedicated IFS Finance Advisors who can be reached by phone, text message, and email

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A proprietary portal experience that allows our customers to complete the process from anywhere

What Guides Us

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Vision

To empower customers to live independent, fulfilling lives by connecting them with beneficial financial resources.

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Mission

To deliver financial resources in a surprisingly efficient, informative, and compassionate manner.

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Core Values

Character
Customer-centricity
Compassion
Collaboration
Courage

Our Team

Executive Management

Chad Shoemaker

Managing Director

Christine Pierson

President & CEO

Gary Watkins

Chief  Financial Officer

Dave Selz

Chief Information Officer

Alex Paez-Gerstenhaber

VP of Customer Experience & Operations

Amy Riggenbach

VP of Human Resources

Senior Management

David McIlvain

Head of 
Strategic Lending

Robert Janssen

Senior Manager, Sales and Analytics

Brandon McMinn

Operations Manager

Holly Lopez

Director of Compliance

Joe Gutierrez

Customer Experience
Manager

Mitchel Janssen

Business Development & Marketing Manager

Partner With Us

We partner with industry-leading financial institutions, auto companies, and internet platforms. Learn more about how we build win-win-win partnerships for our customers, our partners, and IFS.

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Lending Partnerships

We partner with a diverse network of credit unions, banks, and other lending institutions to serve our customers’ auto financing needs. By partnering with IFS, you will not only grow your auto portfolio but gain highly engaged, long-term customers. Our customer experience ensures a positive onboarding experience that builds loyalty for your services. Reach out if you represent a lending institution interested in joining our network!

Referral Partnerships

Many of our customers come to us based on referrals from industry-leading web platforms, corporations, and affiliate organizations. When we enter into a referral partnership, we have two goals: 1) create value for both your customers and you by delivering beneficial financial resources to them and 2) strengthen the customers’ trust in you by delivering a world-class customer experience that is surprisingly efficient, informative, and compassionate. Reach out to start a discussion on how we can grow together!

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Partner With Us

We partner with industry-leading financial institutions, auto companies, and internet platforms. Learn more about how we build win-win-win partnerships for our customers, our partners, and IFS.

lending partnersCreated with Sketch.

Lending Partnerships

We partner with a diverse network of credit unions, banks, and other lending institutions to serve our customers’ auto financing needs. By partnering with IFS, you will not only grow your auto portfolio but gain highly engaged, long-term customers. Our customer experience ensures a positive onboarding experience that builds loyalty for your services.

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Referral Partnerships

Many of our customers come to us based on referrals from industry-leading web platforms, corporations, and affiliate organizations. When we enter into a referral partnership, we have two goals: 1) create value for both your customers and you by delivering beneficial financial resources to them and 2) strengthen the customers’ trust in you by delivering a world-class customer experience that is surprisingly efficient, informative, and compassionate. Reach out to start a discussion on how we can grow together!

Careers

Want to join us in our mission to deliver financial resources to our customers in a surprisingly efficient, informative, and compassionate manner? Check out our open positions below and apply.

Chad Shoemaker
Managing Director

Chad directs the executive leadership team at IFS. He joined IFS in 2011 in a business development role overtime accepting expanded responsibilities taking on leadership of the executive team in May of 2017. His focus at IFS is to create a team that will carry out IFS’s vision of empowering customers to live independent, fulfilling lives by connecting them with beneficial financial resources. Before joining IFS, Chad designed and sold corporate employee benefit plans as a sales consultant. He holds a BBA in Marketing from the Richard T. Farmer School of Business at Miami University.

Christine Pierson
President & CEO

As President and Chief Executive Officer, Christine leads IFS in its efforts to connect our customers with curated auto finance resources in a surprisingly efficient, informative, and compassionate manner. Her focus at IFS is to galvanize the organization around our Core Values—Character, Customer-centricity, Collaboration, Compassion, & Courage—and to build long-term value for our customers, partners, employees, and other stakeholders. Prior to IFS, Christine spent 30 years leading and managing sales & operations in B2C and B2B divisions at AT&T, Bayer Corporation, and UMB Financial. Christine holds an MBA from Rockhurst University and a Bachelor of Science in Industrial Engineering from the University of Missouri. She is a graduate of the Stonier Executive School of Banking at Wharton.

Gary Watkins
Chief Financial Advisor

Gary joined IFS in 2018 as CFO and leads the finance and accounting function. His focus at IFS is to enhance and streamline the financial processes for customers and partners while ensuring a high level of financial control and security. Gary brings 35+ years of experience having held numerous roles within finance and accounting at various organizations, most recently as SVP of Finance and Administration of a privately-held owner representative firm in Denver focused on the development and construction of stadiums and arenas globally. He holds a BS in Accounting from the University of Illinois and an MBA from the University of Louisville.

Dave Selz
Chief Information Officer

Dave joined IFS in January 2007 as Vice President of Information Technology. Dave’s responsibilities include managing all aspects of the technology strategy for IFS, including both internal- and external-facing customer applications. Dave leads the design, development, and implementation of customer applications and is responsible for providing customized technology solutions for lenders, business partners, and customer end-users. Prior to joining IFS, Dave spent 17 years in information systems management roles with major fleet management companies, developing their first web-based vehicle management and electronic ordering applications. Dave holds a BS in Management Information Systems from the University of Wisconsin-Eau Claire.

Alex Paez-Gerstenhaber
VP of Customer Experience and Operations
Amy Riggenbach
VP of Human Resources

Amy joined IFS in 2007, managing employee relations, benefit management, and the development of company policies during a rapid phase of growth. Her focus at IFS is to recruit and retain employees that uphold the IFS Core Values. Prior to IFS, Amy spent 11 years in management within the health and fitness industry. She obtained a BS in Business Administration from Ohio Dominican University.

David McIlvain
Head of Strategic Lending
Robert Janssen
Senior Manager, Sales & Analytics
Brandon McMinn
Operations Manager

Brandon leads the document processing, funding, titling, and administration departments at IFS. He joined IFS in 2015, beginning in the Quality Assurance department. He grew into managing the customer service dimension of a stragetic partnership before accepting the role of Operations Manager. Brandon’s focus at IFS is to ensure customer-centricity throughout all back-end processes. Before joining IFS, Brandon worked for an Austin-based restaurant chain in the Facilities Department. He holds a BA in Political Science from Texas State University.

Holly Lopez
Director of Compliance
Joe Gutierrez
Customer Experience Manager

Joe joined IFS in 2015 as a Finance Advisor, accepting a management role after 18 months. He managed multiple aspects of the sales department before transitioning into his current role managing IFS’s customer experience teams. His focus at IFS is to lead the customer experience team in providing a high-level of professional service. Before joining IFS, Joe served in the United States Navy. He holds a BS from Marist University in Poughkeepsie NY.

Mitchel Janssen
Business Development and Marketing Manager

Mitchel leads the business development, strategic partner management, and marketing functions at IFS. He joined IFS in 2016 in a marketing role, overtime accepting expanded responsibilities in the development of strategic lead referral and technology partnerships. His focus at IFS is to build win-win-win partnerships for customers, partners, and IFS and to further IFS’s brand vision of empowering customers to live independent, fulfilling lives by connecting them with beneficial financial resources. Before joining IFS, Mitchel held a B2B and B2C marketing role at an Austin-area martech startup. He holds a BBA in Marketing from the McCombs School of Business at the University of Texas at Austin.

Partner With Us